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Delivery Times:

Goods will be dispatched as soon as possible after receipt of cleared funds from the customer. UK regulations allow the supplier thirty days to dispatch goods. However, the Mandolin-shop.co.uk endeavours to dispatch goods within one working day.

Customers will be advised by e-mail if the item(s) they have ordered are out of stock. An estimated delivery time will be given and the customer may then choose whether to proceed with the purchase or not. Delivery times once goods have left the Mandolin-shop.co.uk are dependent on delivery methods.

Delivery Methods & Charges:

Your postage and packing charges will be added to your order automatically if applicable, taking into account the cumulative weights of several items ordered together.

Returns procedure

Faulty or wrong goods delivered. You should notify us, by telephone or email within three working days of receiving the goods so we can arrange for replacement or refund. Return postage to be paid by us.

Unwanted goods. You should notify us, by telephone or email within seven days of receiving the goods. Goods should then be returned to us including all packaging. On receipt of the goods we will then arrange a full refund. Return postage to be paid by the customer.

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