We accept all major credit and debit cards through the PayPal payment gateway.
We are not able to view or amend your payment details they are not shared by PayPal which makes it a very safe method of payment.
We endeavour to keep prices on our website updated on a regular basis. Should
prices have changed since our last update (and prices do fall as well as rise)
you will be contacted by e-mail before your purchase is processed.
We alll make mistakes so if we get a price wrong we will contact you before proceeding with the order and if you are not happy we will simply cancel your order for you and refund your money
We guarantee that all new goods purchased from us will remain free from
defects in materials and workmanship for a limited period of no less than 90
days and up to one year from date of purchase, depending on the brand name of
the goods. (Please ask for details on specific instruments.) This is in
addition to the manufacturer's guarantee.
Descriptions and pictures of products on this site are for guidance only -
as manufacturers update and improve their products, we cannot always update
each description on this site immediately. As long as changes are minor, we
will fulfill orders using current products rather than those with the exact
description given in these pages. We undertake to inform customers of any major
changes in product specifications before fulfilling any orders.
If for any reason whatsoever you are not satisfied with the products you
have bought simply return it/them in as new condition within 30 days and we
will exchange it, or help you choose a different model, or give you a full
refund on the spot, no questions.
Refunds will be given inline with the Distance Selling Regulations.
Responsibility for Local Taxes and Duties:
All EEC private customers are liable for UK VAT. Non-EEC customers are not
liable for VAT but may be liable for import taxes and duties imposed on the
We do not pass your details on to third parties for the purpose of marketing. Obviously your delivery name and address need to be passed on to the delivery company Etc. to complete the order but that's all.